Shipping Policy

SHIPPING

We ship countrywide. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. All items are shipped within 7 days of the order being placed.
  • Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. From the date of placing an order, we would normally take 10-14 working days to deliver your order. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
In case you need a garment by a particular date, please reach out and inform us in advance.

How is my order shipped?
All orders are shipped to your specified address via reputed logistics service provider.

What are the shipping costs?
For all deliveries within India, we offer free delivery for a minimum purchase of INR 1499/-. For orders less than INR 1499/-, shipping charge of INR 100/- will be added to your bill amount.

Will I be charged for any taxes or duties in case of domestic shipping?
No. All orders to your provided shipping address are including taxes/duties within India.

Can I change my shipping address after placing my order?
This is not guaranteed, however, we can try if the order has not been shipped.

Why was my package undeliverable?
In case of shipping within India, our logistics service partner (courier) will attempt delivery 3 times at the address specified by you, before considering the package as “undeliverable”.
Here are some reasons why your package may be determined “undeliverable” by our logistic service partner (courier):

• Incorrect address: We do not take responsibility if the delivery address provided by you is incorrect or outdated. Please check carefully to make sure that you have provided correct shipping address and PIN code.

• Failed delivery attempts: Our logistic service partner (courier) will attempt delivery three (3) times at the address specified by you in the order. If you are not home during delivery hours, please use a shipping address where someone will be available to sign for the package (and make payment in case of COD).

• Refused by recipient: If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them in error, the package will be returned to us as “undeliverable”. Kindly inform your gift recipient that they should expect a package from us to ensure proper delivery.